Accepted Insurance Plans
Mount Sinai accepts the following health plans that employers may offer to their employees:
- Aetna
- Anthem (in negotiation)
- Beacon / Carelon
- Centivo
- Cigna
- EmblemHealth
- Horizon BCBS
- MagnaCare
- Multiplan
- MVP
- Oscar
- Select PRO
- UnitedHealthcare / Oxford / UMR
What You Can Do Today
If you receive insurance through your employer, tell your Human Resources or Benefits Department that you want to restore in-network access to Mount Sinai providers and services.
Call Anthem at the number on the back of your insurance card and demand they restore in-network access to Mount Sinai providers and services.
Mount Sinai accepts the following Medicaid health plans
- Anthem Healthplus Medicaid (in negotiation)
- EmblemHealth Medicaid
- Fidelis Medicaid
- Healthfirst Medicaid
Note: Mount Sinai’s primary care providers are not currently accepting new Healthfirst Medicaid patients. - Metroplus Medicaid
How to Change Plans
You can change your plan at any time during your first 90 days in a new plan. You can also change your plan after your first full year (12 months) in a health plan.
If you enrolled in your Medicaid plan through the NY State of Health website, please call 1-855-355-5777 (TTY: 1-800-662-1220). Calls are answered Monday through Friday from 8 am to 8 pm, and on Saturday from 9 am to 1 pm.
If you have Medicaid through your cash assistance case, you can change your plan by calling New York Medicaid Choice at 1-800-505-5678 (TTY 888-329-1541). Calls are answered Monday through Friday from 8:30 am to 8 pm, and on Saturday from 10 am to 6 pm. Have your Medicaid number handy when you call.
Important Notes
Plan changes made before the 15th of the month will be effective the first of the following month. Plan changes made after the 15th of the month will be effective the first of the second following month. This means that if you choose to change your plan for February 1, for example, you must do this before January 15.
If you are switching to another plan, please check with the health insurance company to make sure that your doctors and other providers are in their network.
Mount Sinai accepts the following Essential Plans
- Anthem Essential Plans (in negotiation)
- EmblemHealth Essential Plans
- Fidelis Essential plans
- Healthfirst Essential Plans
- MetroPlus Essential Plans
You have the option to change your Essential plan. You can make this change at any time during the year by:
Getting in touch with the assister who enrolled you
Calling NY State of Health at 1-855-355-5777 (TTY: 1-800-662-1220). Calls are answered Monday through Friday from 8 am to 8 pm, and on Saturday from 9 am to 1 pm.
Mount Sinai accepts the following Child Health Plus plans
- Anthem Healthplus Child Health Plus (in negotiation)
- Fidelis Child Health Plus
- Healthfirst Child Health Plus
- MetroPlus Child Health Plus
What You Can Do Today
To continue to receive covered care at Mount Sinai with in-network benefits, you may be able to change plans to a plan that Mount Sinai participates with. You can go to New York State’s NYS Provider & Health Plan Look-Up website for help locating a Child Health Plus plan that participates with Mount Sinai and is available in your area.
How to Change Plans
To continue receiving care at Mount Sinai with in-network benefits, you can change your Child Health Plus plan at any time during the year by calling NY State of Health at 1-855-355-5777 (TTY: 1-800-662-1220). Calls are answered Monday through Friday from 8 am to 8 pm, and on Saturday from 9 am to 1 pm.
Important Notes
Plan changes made before the 15th of the month will be effective the first of the following month. Plan changes made after the 15th of the month will be effective the first of the second following month. This means that if you choose to change your plan for January 1, for example, you must do this before December 15.
If you are switching to another plan, please check with the health insurance company to make sure that your doctors and other providers are in their network.
Mount Sinai accepts the following HARP plans
- Anthem Healthplus HARP (in negotiation)
- Fidelis HARP
- Healthfirst HARP
- MetroPlus HARP
How to Change Plans
You can change your plan at any time during your first 90 days in a new plan. You can also change your plan after your first full year (12 months) in a health plan.
If you enrolled in your Medicaid plan through NY State of Health, please call 1-855-355-5777 (TTY: 1-800-662-1220). Calls are answered Monday through Friday from 8 am to 8 pm, and on Saturday from 9 am to 1 pm.
If you have Medicaid through your cash assistance case, you can change your plan by calling New York Medicaid Choice at 1-800-505-5678 (TTY 888-329-1541). Calls are answered Monday through Friday from 8:30 am to 8 pm, and on Saturday from 10 am to 6 pm. Have your Medicaid number handy when you call.
Important Notes
Plan changes made before the 15th of the month will be effective the first of the following month. Plan changes made after the 15th of the month will be effective the first of the second following month. This means that if you choose to change your plan for February 1, for example, you must do this before January 15.
If you are switching to another plan, please check with the health insurance company to make sure that your doctors and other providers are in their network.
